1. Order Processing
- All orders are processed after confirmation and are dispatched as soon as possible.
- Orders cannot be modified or canceled once confirmed.
- Only Cash on Delivery (COD) is available as the payment method.
2. Shipping & Delivery
- We strive to deliver orders within the estimated timeframe, but delivery times may vary based on location and unforeseen circumstances.
- Customers must provide accurate shipping details to avoid delays.
- If a delivery attempt fails due to incorrect information or unavailability, the order may be rescheduled.
3. Shipping Charges
- Shipping fees (if applicable) will be clearly mentioned during the checkout process.
- Any additional delivery costs due to remote locations will be communicated in advance.
4. Order Tracking
- Once your order is shipped, tracking details (if available) will be shared via email or SMS.
- Customers can track their shipments using the provided information.
5. Damaged or Missing Items
- If you receive a damaged product or an item is missing, report it within 48 hours of delivery.
- Clear images of the package and product must be provided for verification.
6. Changes to Shipping Policy
We may update this policy as needed. Any changes will be effective immediately upon posting.
For any questions, please contact our customer support team at [email protected]